7mmtv Privacy Policy – Protecting the Personal Data of Our Malaysian Players Comes First

To provide a secure, efficient, and personalised service to each Member, 7mmtv collects various types of personal information. We only collect what is strictly necessary for the stated purposes — we do not collect excessive or irrelevant information.

The following are the categories of personal information that may be collected by 7mmtv:

7mmtv collects your personal information through a variety of channels when you interact with our platform:

• Account Registration: When you register a new account at 7mmtv, you will provide basic information such as your name, Malaysian phone number, and email address, which are required to create a secure account.
• Identity Verification (KYC): To comply with anti-money laundering legal requirements and ensure account security, 7mmtv may ask you to provide documents such as a Malaysian identity card (MyKad) or passport during the verification process.
• Financial Transactions: Each time you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX, or submit a withdrawal request, 7mmtv records those transaction details for accountability and audit purposes.
• Platform Usage: When you play games on 7mmtv — whether slots, live casino, or table games — our system automatically records your game history, bets placed, and the outcome of every round.
• Cookies and Tracking Technologies: Platform 7mmtv uses cookies and similar tracking technologies to automatically collect technical and usage data as you browse our website. Further details are set out in Section 6.
• Support Communications: When you contact the support team 7mmtv via email or online channels, we retain records of those communications for the purposes of issue resolution and service improvement.
• Third-Party Sources: Under limited circumstances, 7mmtv may receive information about you from payment service providers or Malaysian regulatory authorities for verification or legal compliance purposes.

Every piece of information collected by 7mmtv used for legitimate and necessary purposes. We do not use your data for irrelevant purposes or for anything you have not consented to. The following are the primary purposes for which your data is used:

• Account Management: Processing registrations, verifying identities, managing credit balances, and ensuring the security of your account at 7mmtv at all times.
• Transaction Processing: Processing deposits and withdrawals in MYR (RM) efficiently and securely via your preferred Malaysian local payment methods.
• Gaming Services Provision: Enabling you to access and enjoy all games available at 7mmtv — from slots and live casino to casino poker games like Caribbean Stud — with a smooth, uninterrupted experience.
• Fraud Detection and Security: Monitoring suspicious account activity, preventing unauthorised access, and protecting the platform 7mmtv from misuse, fraud, and money laundering.
• Legal Compliance: Fulfilling our legal obligations under the Personal Data Protection Act 2010 (PDPA), anti-money laundering (AML) requirements, and directives from relevant Malaysian regulatory authorities.
• Customer Support: Resolving inquiries, complaints, and technical issues you submit to the support team 7mmtv efficiently and effectively in Bahasa Melayu.
• Platform Improvements: Analysing usage patterns in aggregate (without identifying individuals) to improve performance, the interface, and the games library on 7mmtv based on the actual needs of Malaysian players.
• Marketing Communications (with Consent): Sending you information about promotions, bonuses, and new games at 7mmtv to Members who have consented to receive such communications. You may withdraw this consent at any time.
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and reaching out to Members who may need assistance or support regarding their gaming habits.

7mmtv safeguards your personal data with the utmost care. We do not sell, rent, or trade Members' personal information to any third party for commercial purposes. However, under very limited and specific circumstances, 7mmtv may need to share certain information:

• Local Payment Service Providers: Transaction details necessary for processing are shared with the relevant Malaysian payment providers — such as Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay processors, or FPX banks including Maybank2u and CIMB Clicks — solely to process your deposits and withdrawals in MYR (RM). These providers are bound by strict confidentiality agreements with 7mmtv.
• Technology Service Providers: Software providers, server infrastructure, and security services used by 7mmtv may have limited access to the data necessary to carry out their technical functions. All such providers are bound by strict data confidentiality agreements and may only use the data for the specified purposes.
• Regulatory and Legal Authorities: 7mmtv will disclose the necessary information to the relevant Malaysian authorities — such as the police, anti-corruption bodies, or financial intelligence units — where required by law or a valid court order. This includes cases involving investigations into fraud, money laundering, or other criminal activities on the platform 7mmtv.
• Independent Audit and Certification Providers: Independent auditing bodies that verify RNG fairness and operational compliance 7mmtv may have access to aggregated, non-identifiable data for audit purposes only.

In all of the disclosure scenarios above, 7mmtv ensures that only the minimum necessary information is shared, and that data recipients are bound by confidentiality obligations equivalent to our own data protection standards 7mmtv itself.

7mmtv continually invests in the latest security infrastructure to protect your personal data from unauthorised access, loss, or misuse. The following are the key security layers we employ:

Although 7mmtv takes every reasonable step to protect your data, no security system in the world can guarantee absolute 100% protection against all evolving cyber threats. You therefore also play an important role in keeping your account secure by keeping your password confidential, using a strong password, and never sharing your login credentials with anyone.

Platform 7mmtv uses cookies and similar tracking technologies to enhance your experience when using our services. Cookies are small text files stored on your device when you visit our website.

The following are the types of cookies used by 7mmtv and their respective purposes:

You can manage your cookie preferences through your web browser. Most modern browsers allow you to view, delete, and block cookies. Please note, however, that blocking essential cookies may affect the functionality of the platform 7mmtv and prevent you from logging in or playing properly.

As a Member 7mmtv, you have clearly defined rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). Below are your rights and how to exercise them:

To exercise any of the above rights, please contact us at [email protected] by stating the right you wish to exercise and your account details for identity verification. 7mmtv will process your request within 14 working days at no charge for the first request within any 12-month period.

7mmtv only retains your personal data for as long as is necessary to fulfil the stated processing purposes or to comply with applicable legal requirements — whichever is longer.

• Active Account Data: Personal data belonging to Members with active accounts is retained for as long as the account remains active and in regular use. Accounts that have been inactive for more than 24 consecutive months may be archived, and the Member concerned will be notified via their registered email address.
• Financial Data and Transaction Records: Financial transaction records in MYR (RM) are retained for a minimum of 7 years from the date of the transaction, in compliance with Malaysia's financial accountability and anti-money laundering legal requirements.
• Data After Account Closure: When an account is closed at a Member's request or by 7mmtv, personal data not subject to any legal retention requirements will be deleted or anonymised within 90 days of the account closure date.
• Support Communication Data: Communication records between Members and the support team 7mmtv retained for 3 years from the date of the last communication, for dispute resolution and service improvement purposes.
• Technical Log Data: Access logs and technical data collected automatically are retained for a maximum of 12 months before being automatically deleted by the system 7mmtv.

7mmtv reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, the latest legal requirements, or improvements to the services we offer Malaysian players.

• When significant changes are made to this Privacy Policy, 7mmtv will notify Members via in-platform notification, registered email, or both, at least 14 days before the changes take effect.
• The latest version of the Privacy Policy is always available on this page, with the "Updated" date clearly displayed at the top of the document.
• If you do not agree with any changes made to this Privacy Policy, you have the right to close your account before those changes take effect. Continued use of the platform 7mmtv after the effective date of those changes will be considered your acceptance of the amended Privacy Policy.
• For changes deemed minor — such as grammatical corrections or clarifications that do not alter the substance of the policy — 7mmtv may not issue a specific notification, but the "Last Updated" date will be revised to reflect the changes.

We encourage you to review this Privacy Policy periodically — especially after receiving a notification from 7mmtv — so you always know how your data is being managed and protected.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 7mmtv managing your personal data, our team is always on hand to help. We take every privacy-related enquiry seriously and are committed to providing clear, satisfactory responses within the stipulated timeframe.

For requests relating to the exercise of your rights (access, correction, deletion, etc.), please include the following details in your request: account username 7mmtv, your registered email address, the right you wish to exercise, and a brief description of your request. This will help us process your request more efficiently and accurately.